'heya'

Heya as the Scottish say. Not, 'Hello' or 'Hi,' but 'Heya.'

I'm writing today from my desk at my latest assignment with the temp agency I'm working for. Yes folks, I have a desk. I'm kind of a big deal. I'm not working in a cafe, I'm not working behind a bar, and I'm not working a function as a caterer. I'm working on a switchboard at Edinburgh's Aegon office - one of the world's largest life insurance and pension companies.

Let me tell you, it's a blast (all sarcasm intended)!

It may prove to be difficult to get anything significant included in this blog as every so often my computer beeps at me and I have to answer the phone. It goes a little something like this ...

'Good afternoon Aegon Scottish Equitable.' -me

'Yes, hello, my name is David Brandshed with Trifelt Investments. I'm calling about a pension my client has with you, reference number ...' -david (fictional name)

'Sorry to interrupt sir, is that a personal pension?'

'Yes, it is.'

'All right, I can go ahead and transfer you on to our Customer Services desk, and they should be able to help you with option one on the menu. Cheers.'

And then they get the computer recording. Often, when I answer the phone, the customers exclaim, 'Wow, a person!' I chuckle to myself and think just wait, the computer automated voice awaits.

It's definitely been an interesting experience. While the work with the temp agency hasn't always been the most glamorous, it has allowed me to see situations from different perspectives. I was thinking about this as I walked to get a cup of coffee this morning. Just two mornings ago, I was working in the cafe of a different office complex here in Edinburgh - making coffees and sandwiches. I've worked numerous functions and seen the planning (or lack thereof) which goes on behind the scenes. Hell, I've even served as a kitchen porter washing dishes. All of this in the name of earning enough money to live. All of this while holding a Bachelor of Arts in Political Science. All of this with the main goal of experiencing life outside of Iowa, away from friends and family, and outside of my comfort zone.

I read a quote yesterday evening that I loved, and wanted to share with you all - 'The greatest tragedy of life is not that it ends so soon, but that we wait so long to begin it.' - W.M. Lewis